Consent for SMS Communications
Upon granting consent to receive SMS communications from Six Star World Travel, please rest assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be used for marketing purposes.
Types of SMS Communications
After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
- Travel Details: We communicate with existing clients in relation to travel planning such as your travel itinerary, check-in information, electronic boarding passes, medical needs, special dietary requirements and any additional assistance or preferences.
- During Travel: Notifications regarding the status of travel related services, itinerary questions, concerns, airline or supplier delays and emergencies.
- Post-Trip Follow-up: Reaching out to clients after their trip to gather feedback and address any lingering concerns.
- To opt out of SMS communications, simply reply “STOP.”
- For assistance or inquiries, reply “HELP.”
- Message and data rates may apply.
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Example Message:
“Hi Neil, complete details are included in your Trip Plans app. Note that you’ll be met at the arrival gate by your greeter holding a signboard with your name. There are further details included as well as contact information if required.”
To opt out, reply “STOP” to unsubscribe. Message and data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”
Standard Messaging Disclosures
Sample Response for “HELP” Reply:
“For further assistance, please visit our website at Six Star World Travel or contact us at 888-898-4591.”
Message Frequency
You may receive multiple messages per day (approximately 5-10) related to your requests. However, the frequency may vary depending on the nature and urgency of the communication.
Opt-In Method
You may opt-in to receive SMS messages from Six Star World Travel in the following ways:
Opt-Out Method
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.